Black Gold Vape
Address:
Phone: (925) 268-0882
Rating: 3.8
Website: http://www.blackgoldvape.com/
What Time Does Black Gold Vape Open?
Monday: 10 AM to 9 PM
Tuesday: 10 AM to 9 PM
Wednesday: 10 AM to 9 PM
Thursday: 10 AM to 9 PM
Friday: 10 AM to 9 PM
$34.99$14.99 (Free Shipping, 2-6 Days Delivery)
- Full-Screen Display
- Smooth & Boost Adjustable Two Models
- 25ml E-liquid Capacity
- 50mg Strength
- Up to 20000 Puffs
Saturday: 10 AM to 9 PM
Sunday: 10 AM to 9 PM
Black Gold Vape Reviews
5 Letter Man
Excellent Experience Outstanding Products
Mike Cash
Jamie K
Michaelle Howard
The edibles are good and pricing is competitive but the customer service has declined severely. A friend put me on to this site approximately 2 years ago and for the first year or so, the shipping and customer service was on point. Each order came with some pretty cool samples and I appreciated this company’s reliability.
After about a year, shipping wasn’t consistent and when I’d reach out to inquire about why my order would be in pre-shipment status for several days, despite paying for expedited shipping, I’d get no response. They’ve rolled out a new customer rewards program, and their top tier level is gold. When they rolled out this program, I immediately reached gold status due to the amount of orders I placed previously and I was excited about the perks that came along with it. One of perks is upgraded priority 2-3 day shipping. It seems like the shipping perk isn’t true because my orders have not been shipped in 2-3 days. Try, 7 business days. It’s great to see a tracking number within 24 hrs, but when the items don’t reach the post office until a week later, something is up. Repeated emails inquiring about the status of my delivery go unanswered, yet when I reach out with questions prior to placing an order, I receive responses within a few mins.
$34.99$14.99 (Free Shipping, 2-6 Days Delivery)
- Full-Screen Display
- Smooth & Boost Adjustable Two Models
- 25ml E-liquid Capacity
- 50mg Strength
- Up to 20000 Puffs
I’d like to continue being a customer of Black Gold Vape, but I don’t think I can continue to experience this type of inconsistency, and most importantly, hot and cold customer service. It’s great to see a black-owned business succeed and I want to continue supporting, but these issues need to be addressed. Improving your customer service experience would greatly help your customer growth and retention.
More Reviews for Black Gold Vape
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